Chane has implemented a Planning Performance Management System (PPS) that extends beyond traditional planning improvements to drive organisational transformation. Geert-Jan Louis, HSEQ & continuous improvement director, and Bob Möhlmann, operational excellence specialist, report early positive results from the system’s deployment.
Möhlmann emphasised that the initiative focuses on empowering teams to work with confidence and ownership while building an organisation prepared for future challenges. Louis described PPS as more than just a tool, characterising it as a driver of change that promotes collaboration, encourages smarter workflows, and supports customer-focused operations.
Bob Möhlmann & Geert-Jan Louis
Dynamic Planning Capabilities
Unlike traditional planning systems that primarily log activities, PPS creates flexibility for continuous movement and adjustment. The system is designed to be dynamic, enabling real-time adjustments based on current insights. This responsiveness to deviations enhances service reliability, bringing operational peace of mind, building team trust, and reassuring customers.
Bottom-Up Approach
PPS distinguishes itself through its bottom-up methodology, providing employees with tools and autonomy to act proactively and make decisions. The system emphasises independence, self-direction, and strategic questioning whilst surfacing existing organisational knowledge. This approach fosters open communication, involvement, and collaboration, creating a culture of continuous improvement.
Integrated Planning
The system unifies integrated and operational planning, aligning strategic objectives with daily operations. By coordinating day-to-day operations, projects, and maintenance more effectively, Chane can better meet and manage customer expectations. Cross-department collaboration has improved significantly, with technical and operational teams working more closely together and developing greater understanding of each other’s processes. This synergy reduces operational friction, increases efficiency, and strengthens the supply chain.
Learning Organisation Development
PPS provides performance insights focused on improvement rather than control. Through structural monitoring and targeted adjustments, the system cultivates a learning organisation where mistakes are analysed rather than hidden, solutions are secured, and successes are shared. This approach enables the organisation to learn from itself, grow internally, and maintain forward momentum.
Foundation for Future Growth
The system transforms abstract concepts like ownership, transparency, and continuous improvement into tangible practices. It restructures meeting frameworks, creates reflection opportunities, encourages employee responsibility, and actively involves customers in processes, enabling the entire value chain to advance together.
Möhlmann concluded that PPS helps align internal processes more closely with customer expectations and demands, resulting in faster responses, greater transparency in operations, and enhanced execution value.
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